MSP Partner Day 2023


Reading Football Club
15 November 2023

The Managed Services industry is seeing huge growth in the UK, put this within the context of over 1 million businesses in the UK using Microsoft cloud products and that's a big potential market. 

We created MSP Partner Day to give managed service providers the opportunity to gain deeper insights into the latest developments in Microsoft technologies, alongside complementary solutions from top security and migration vendors. We want to help MSPs to build profitable and diversified services that will allow them to deliver greater value to their customers, and ultimately accelerate their revenues. 

This year's event was attended by over 40 managed service providers - we hope to see even more next year!


Agenda 2023

Microsoft 365 Track


Time Session Speaker
09:30 - 10:00 Keynote Eleri Gibbon, Director of Services Partners UK at Microsoft
10:00 - 10:15 Break
10:15 - 11:00 Microsoft 365 Copilot: The Opportunity & How to Prepare

Microsoft 365 Copilot offers a wealth of new AI-powered productivity capabilities for you and your customers. In this session, we'll introduce you to Microsoft 365 Copilot, and help you identify partner opportunities before looking at how you can get your customers ready to leverage its diverse array of features.

Andy Porter, Partner Technical Strategist at Microsoft and Adam Blackwell, Microsoft 365 Solution Specialist at Climb CS
11:15 - 12:00 Cloud Backup & Archiving for Microsoft 365

Securing your data in Microsoft 365 is a crucial line of defence against numerous risks, from accidental deletion to ransomware attacks. In this session, we'll take a look at the reasons why we need backup and what's available within Microsoft 365 versus what backup specialists can offer.

Scott Parker, EMEA Channel Sales Manager at Dropsuite
12:00 - 13:00 Lunch

Grab some delicious food and join us for a Lunch and Learn session at 12:15 hosted by our Microsoft Partner Development Lead, James Bayliss.

13:00 - 13:45 Microsoft 365: Security Best Practices

Ensuring your customers know how to secure their M365 environment is paramount to protecting sensitive data, maintaining regulatory compliance, and defending against evolving cyber threats. In this session, we'll dive into the essential strategies and techniques your customers should use to safeguard their Microsoft 365 environment.

Adam Blackwell, Microsoft 365 Solution Specialist at Climb CS
14:00 - 14:45 Migrating to Microsoft with Quest

Migrations, acquisitions, and divestments are often seen as lift and shift operations, execute them quickly and sort any problems out later. This approach leads to inefficiencies and poor end-user satisfaction.

Learn how you can use Quest's discovery and migration solutions to get a better understanding of your customer's environment and identify opportunities to remove obsolete applications and improve security. Reducing end-user disruption and creating a better migration experience.

Chris Thorpe, UK&I Technical Channel Manager at Quest
14:45 - 15:00 Break
15:00 - 15:45 Microsoft 365: Data Management & Automation

Automating essential business processes with Microsoft Power Platform can save a huge amount of time and human resource, making Microsoft 365 a worthwhile investment for many businesses. In this session, we'll take a look at the capabilities of Power Apps, Power Automate and Power BI alongside data storage and management best practices. And, how you can communicate these benefits to your customers with a real-life business example.

Adam Blackwell, Microsoft 365 Solution Specialist at Climb CS

Azure Track


Time Session Speaker
09:30 - 10:00 Keynote Eleri Gibbon, Director of Services Partners UK at Microsoft
10:00 - 10:15 Break
10:15 - 11:00 Microsoft Azure Cloud Adoption Framework

If you're unsure of how to help your customers confidently adopt the cloud, join this session to learn more about how to help them get started on their cloud adoption journey with proven guidance and best practices. You'll come away with an understanding of how to ensure your customers achieve their business outcomes with Microsoft Azure.

Sam Barnes, Azure Solution Specialist at Climb CS
11:15 - 12:00 Microsoft Azure: Migration & Management

Help your customers modernise their datacenters and migrate their servers to the cloud. This session will focus on tools such as Azure Migrate and Azure Policy and how they can be used to help plan and execute a successful server migration project. We'll also cover how to use Azure Cost Management.


 Sam Barnes, Azure Solution Specialist at Climb CS
12:00 - 13:00 Lunch
13:00 - 13:45 Microsoft Azure: Recognising Growth & Success as an MSP

Building a profitable, successful recurring revenue business like Azure can be different to what you've done before. In this session, James will cover how to build the best Azure practice you can. From tips on planning for recurring revenue growth, to why optimisation is part of the journey and how to skill up your team.

James Marshall, Senior Azure Partner Success Manager at Microsoft
14:00 - 14:45 2023/2024 - State of Ransomware

For this year's State of Malware report, we asked: What do resource-constrained organisations need to know in 2023?

Malware detections don’t matter nearly as much as malware damage—just one ransomware attack can close your business. So, when LockBit, the most active ransomware group in the world, is hitting three times as many victims as the next most active gang, you need to know how to prepare.

This session will discuss the 2023 report in detail and provide a sneak peek at some of the cybersecurity trends we are seeing as we move towards 2024.

Mark Stockley, Co-Author State of Randsomware and Alan Radomsky, Vice President of Solution Engineering at Malwarebytes
14:45 - 15:00 Break
15:00 - 15:45 Microsoft Security: The Tour

One of the objections many sellers face when talking to their customers about cloud adoption is the question, "but how secure is it really?". In this session we'll cover the security benefits of Microsoft Azure, alongside how to use the built-in security controls and unique threat intelligence to keep your customers safe.

Matthew Isbell, Senior Technical Specialist at Microsoft

Our 2023 Sponsors


Quest creates and manages software that makes the benefits of new technology real while empowering users and data, streamlining IT operations and hardening cybersecurity from the inside out. Companies turn to Quest to manage, modernise and secure their business, from on-prem to in-cloud, from the heart of the network to the vulnerable endpoints.

DropSuite Logo

Dropsuite is a leading cloud data backup and cybersecurity platform, protecting businesses worldwide. With robust solutions for email, website, and database backup, Dropsuite ensures data integrity and swift recovery. Trusted by thousands of organisations, Dropsuite safeguards critical information, enabling seamless operations and peace of mind.

ManageEngine Light PNG

ManageEngine MSP's suite of products is designed to transform the everyday tedious tasks of MSPs into simple process. Their MSP offerings are home-grown applications ranging from endpoint management, network monitoring, service management, to identity and access management solutions.


Malwarebytes believes that when people and organisations are free from threats, they are free to thrive. Malwarebytes’ award-winning endpoint protection, privacy and threat prevention solutions and its world-class team of threat researchers protect millions of individuals and thousands of businesses across the globe.

BitTitan Idera Logo

BitTitan® empowers IT service professionals to successfully deploy and manage cloud technologies through automation. MigrationWiz® is the industry-leading SaaS solution that enables users to quickly migrate email, files, and other workloads from a wide range of Source and Destination endpoints.