Grow Your Business with our Technical Services

Here to help you deliver value-add services to your clients, our in-house technical services team, Cloud Know How, work across a range of vendors and solution areas. From full-scale Azure architecture and cloud migration, to Flexera SVM health checks and ManageEngine ServiceDesk deployment, their services can be white-labelled to add another revenue stream to your business and drive customer loyalty.

Grow Your Business with our Technical Services

Here to help you deliver value-add services to your clients, our in-house technical services team, Cloud Know How, work across a range of vendors and solution areas. From full-scale Azure architecture and cloud migration, to Flexera SVM health checks and ManageEngine ServiceDesk deployment, their services can be white-labelled to add another revenue stream to your business and drive customer loyalty.

Technical-Services-Header

Cloud Migration, Management and Optimisation Services

Cloud Know How are cloud specialists. They can help you and your clients move to the cloud, whether that’s Azure, Microsoft 365 or AWS. They can support all aspects of cloud adoption from migration to training and enablement services as part of our Cloud Solution Provider programme.

Strategy
They’ll design a road map for any cloud adoption project, whether brand new or migrating existing solutions from on premises or a different cloud provider.

End-to-end
They’ve helped partners and customers transform their businesses by moving to the cloud as well as deploying hybrid services. Certified for multiple vendors, they can also handle data backup and recovery deployed alongside the migration to ensure your business is secure, compliant and completely integrated.

Long-term support
They won’t vanish when the project is complete. When you or a client are one of our cloud service customers, you’ll have scalable support from our engineers and cloud architects for any products that you have purchased with us. 24 x 7 support is available if needed.

Azure Cost Analysis

Azure Cost Analysis

The team will assess your clients’ existing Azure subscription model and recommend changes where they could make to save money. This includes Microsoft CSP, Azure Hybrid Benefit, Reserved Instances and Software Subscriptions. They’ll also look at any VMs in Azure and software subscriptions to reduce costs. In the short-term it may reduce your revenue, but it shows clients you are on their side which drives loyalty in an environment where everyone is fighting for market share.

Learn more about our Azure Services with our Upgrade to Azure with Climb campaign.

Azure Health Check Service
Azure Monitoring Service
Microsoft 365 Monitoring Service
Teams as a Softphone Service
Azure DevOps Migration

Flexera Services

Cloud Know How’s Flexera services are all delivered by Flexera and Microsoft certified engineers. This gives your clients a broader, holistic service and positions you as a true value-add partner. Some services are mandatory with the purchase of licenses, others are advised to ensure your customers get the most from their investment.

Mandatory Services

Flexera Deployment
We offer technical advice and implementation on SVM 2020 – Flexera’s flagship solution to Software Vulnerability Management. As experts on Microsoft Technologies we combine SVM 2020 with existing technologies in the estate such as WSUS and System Center to effectively deploy SVM and monitor your customer’s estate.

Advised Services

Flexera Software Vulnerability Manager Health Check - Remote or Onsite
Flexera Software Vulnerability Manager is a best in class software vulnerability and patch management solution. The health check ensures your clients are safe by checking it has been properly deployed and is being used correctly. As part of the health check, the team will also check and report on the supporting Microsoft infrastructure.

FlexNet Code Insight Service
Using FlexNet Code Insight, our Flexera certified engineers will analyse your software to identify risk from open source software (OSS) and third-party components. We’ll help development, legal and security teams to reduce open source security risk and manage license compliance with an end-to-end system.

Case Study: Martin House

The Need Martin House were looking for a solution that offered 3rd party patch management with comprehensive reporting. The Solution Flexera’s Software Vulnerability Manager fit the requirements Martin House needed to satisfy competencies. The Benefit A patch management solution that...

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ManageEngine Services

Designed with your SME clients in mind, ManageEngine simplifies IT management with software solutions that are easy to use, easy to deploy and easy on their budget. They provide complete and easy to use solutions for even the most difficult IT management problems, keeping your clients’ businesses safe, ensuring high availability and boosting productivity.

Cloud Know How are certified to deliver technical advice and implementation across the Manage Engine suite.

They typically focus on

ServiceDesk Plus
A game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime.

Desktop Central
Desktop Central is a unified endpoint management solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location.

AD360
AD360 is an integrated identity and access management (IAM) solution for managing user identities, governing access to resources, enforcing security, and ensuring compliance.

In addition to ManageEngine certification, our team are also experts on Microsoft Technologies. This ensures your clients get a more complete service as they can combine Manage Engine products with existing technologies for a more robust implementation.

They can help with:
  • Technical presales and discussions
  • Environment health checks
  • PoC and live implementation support

Case Study: Aquila

Aquila saved money by using the change management module within ServiceDesk Plus instead of using a third-party application. Air Traffic Management Services company, Aquila, ensures that all military terminal flights are safely and efficiently managed and sequenced for take-off and...

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Ready to begin your journey?

Our team is on hand to answer your questions and help you grow your business.

Get in touch

To discover how Climb can help you take your business to new heights, contact the team today.

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