Public Sector

Stay up to date with the latest trends to support your public sector customers

In recent years, the public sector has taken initiatives to drive digital transformation, with the goal to help their employees improve processes and workloads. However, many areas of the sector are still behind. Our vendors' solutions can help; from automation and cloud migration to cyber security and hybrid workforces.

Contact our specialists to be introduced to the perfect range of solutions for your customers' peace of mind.



National and local governments face the urgent need to modernise their operations and deliver better services to their residents. Our software solutions are tailored to meet the unique challenges and demands of this sector.

With our vendors, we can assist your customers with digital transformation, improving their data security, preparing for new legislation, and more.

£37.8m government funding for local authorities to boost cybersecurity

*as part of the first ever Government Cyber Security Strategy 2022-2030.

Introducing DORA – Legislation changes for you and your customers!

DORA stands for The Digital Operational Resilience Act – Initiated January 2023, and expected to be compliant with the regulation by early 2025. It’s a new European framework that focuses on embedding a more robust and resilient security approach to delivering digital capabilities within the financial markets – including third party ICT providers of this sector.

DORA specifically refers to ICT risk and sets rules on the following:

  • ICT risk-management
  • Incident reporting
  • Operational resilience testing
  • ICT third-party risk monitoring
  • Information sharing

Get in touch with one of our experts today to find out how, with our vendors, Climb can help your customers get ready for DORA!

Achieving DORA compliance helps your organisation:

Reduce the chance of a cybersecurity attack

Recover your environment fast and effectively

Avoid non-compliance fines and penalties

What are the security risks?

The requirement for local governments to digitise their operations and services is upon us. With this, this sector faces a multitude of security risks that require proactive and comprehensive solution tools to ensure the safety, privacy, and integrity of our sensitive data and services.

We've compiled the key security risks that organisations within the government sector may encounter, and offer insights into effective measures your customers can take.

Click the images below to reveal.

Data breaches and privacy concerns

Insider threats

Ransomware attacks

IoT and smart city

Digital Transformation: Unlocking government potential

Cloud, Artificial Intelligence (AI), and the Internet of Things (IoT) are the top 3 areas being scaled up during digital transformation - 45% of organisations are scaling up their cloud capabilities, 39% AI and 36% IoT (Source: Accenture)

Historically, government and associated organisations persevere with the technology and processes they have in place for two main reasons: 

  1.  They’re unsure of what they need
  2. They don’t have the skills in-house to implement and manage new technology

Take a look at some of the benefits below – these can be great conversation starters with your customers on why digital transformation is worth the investment.

Enhanced service delivery

Online portals, mobile apps, and self-service platforms allow residents to access a range of services from anywhere, reducing the need for in-person visits.

Reliable decision making

Equip local government with data analytic tools that provide insights into community needs, preferences, and trends. Make informed decisions based on reliable data.

Cost savings

Efficiencies gained from digital transformation often translate to cost savings. Reduced paperwork, streamlined processes, and optimised resource use contribute to lower operational costs.

Improved efficiency

Automation of processes reduce manual workloads and administrative bottlenecks. This leads to faster response times, fewer errors, and more efficient resource allocation.

Shared databases, integrated systems, and secure communication tools improve coordination between departments.  

Transparency and accountability

Digital platforms enable local governments to share information openly with their residents, fostering transparency and building trust.


Smart city technologies enable local governments to manage resources more sustainably. Smart energy management and environmental monitoring contribute to creating greener communities.



In a 2022 study of 850 companies worldwide, 80% said they plan to increase their investments in sustainability. (Source: WeWork) 

The public sector plays a pivotal role in shaping the future, but as we innovate and create, it's crucial to keep the impact of our environment at the forefront of our minds. Climb's vendors can help support your customers in meeting their sustainability targets, as we all work towards a greener and more sustainable future.  

Data erasure

Before disposing of electronic devices, ensure that all sensitive data is securely erased or wiped using software solutions.


Physically destroying storage media (e.g. hard drives or SSDs) can be an effective method of ensuring data cannot be recovered.

Secure recycling

Use certified e-waste recycling services to handle and dispose of electronic devices properly.


Making it much harder for unauthorised individuals to access even if the device is compromised.

Regular updates

Keep devices up to date with patch security vulnerabilities that could be exploited by attackers.

Remote wiping

For smartphones and tablets, use remote wiping solutions to erase data if the device is lost or stolen.

Global E-waste: Your sensitive data

The exponential growth of electronic waste (e-waste) is a global challenge - there is over 347 Mt (million metric tonnes) of unrecycled e-waste on earth in 2023
(Source: TheRoundup)

Electronic devices within the public sector are full of sensitive and crucial data. It’s the responsibility of the government and public sector agencies to manage, process and safeguard the most sensitive information within society. Take a look at the following precautions your customers should take to mitigate the risk of sensitive data exposure as part of the global e-waste problem.

By taking these precautions, organisations can help protect sensitive data from falling into the wrong hands. View our dedicated Global E-Waste page to learn more! 

The benefits of Going Green

In a recent report, 90% of business leaders highlighted sustainability is important, but only 60% of companies have a sustainability strategy (Source: Forbes). Work with us to provide sustainable solutions for your public sector customers that haven’t yet established a plan. As well as making their valuable impact to save the planet, being more sustainable often leads to a multitude of benefits to your customers organisations, such as: 

Save costs

Save costs

Sustainable does not mean more expensive. Businesses can save costs by switching from on-premises to cloud solutions to lower overall energy consumption, send PDFs instead of using the post to avoid printing and stamp costs and reduce office costs by offering remote or hybrid working.

Enhance reputation

Enhance reputation

Demonstrate your customers' commitment to the environment, to stand out from the rest of the competition and attract NEW environmentally conscious end-users.

Boost employee

Boost employee

Enable your employees to be proud of the organisation they work for, and in turn increase job satisfaction and productivity. It is increasingly common for a company’s approach to sustainability to influence employees’ decisions about the type of organisation they want to work for.

Future-proof operations

Future-proof operations

By preparing for the evolving landscape of sustainable business practices, you position your organisation for long-term success.

Be more sustainable in the workplace - Top Tips!

Did you know: 63% of companies would like to learn more green skills to become more valuable in the workplace. (Source: Unily)  

It can be difficult to know where to start when introducing more sustainable options in the workplace, so we’ve put together some top tips. Small changes can make a big difference to your customers, their team, and the public sector in general.   

Don't throw away old devices

Do you have old devices you no longer use? Instead of throwing them away, donate or reuse them once they’ve been through data sanitisation. Consider buying second-hand yourself, you’ll be surprised how many ‘as-good-as-new' devices you can find!

Reduce emissions

Each commute to the office releases emissions. Why not look into car-sharing initiatives, public transportation, or suggest hybrid working to your customers?

If you're not using it, turn it off!

When the office is open, your customers will likely have coffee machines, microwaves, lights, air conditioning/heating switched on. Turning these off or asking the team to work remotely saves your customers money and helps the planet.

Renewable energy

Make the switch! Renewable energy tariffs are becoming more competitive and can sometimes even be cheaper. Check out price comparison sites to find the best option for your customers.

Install a water cooler!

Reduce your plastics! Easy for employees to fill their reusable water bottles and remember to stay hydrated.

Give eco-friendly gifts

Organisations often give employees and customers logo branded gifts to boost morale and increase brand awareness. Some suggestions for your customers next merchandise order:

  • Reusable straws
  • Water bottles and thermal mugs
  • Tote shopping bags
  • Look for bamboo products over plastic!


The NHS is experiencing huge challenges from key areas such as funding gaps, organisational change, the new Integrated Care System (ICS) structures, along with associated targets, waiting lists, digital transformation and the demand for patient-centred care.

The size and complexity of the NHS estate means that digital transformation is essential, with technology playing a critical role in supporting the NHS internally as well as externally with 75% of the UK population going online to find healthcare information. (Source: Deloitte).

Benefits of Technology in Healthcare

Covid allowed IT to introduce “leapfrog” technology to support patients and clinicians in extreme situations.

New 42 ICS trusts are designed to bring together and improve the NHS for patients and those working within it. 

Data driven systems are designed to support clinical decision making for pressured clinicians and improve patient outcomes.

Healthcare population statistics are required for ICS standard reporting. In turn this supports better forecasting of services and resource requirements.


IT Challenges within Healthcare

Digital Transformation is a key theme within healthcare, keen to grasp the benefits of self-service portals, cost efficiencies, joined up communications, systems and processes.

Increasingly IT is seen as a key driver in solving some of the issues associated with waiting lists, bed blocking, emergency care, digital wards and developing care pathways.

Large scale programmes

Large scale programmes

These are often costly and can take many years to complete.



Or the lack of it, exists with proprietary systems which do not talk easily to one another.

Lack of IT skills

Lack of IT skills

A chronic shortage of IT skills and developers within the healthcare sector.



The NHS IT estate is twice as likely to be attacked compared to any other industry.

But increasingly Digital Transformation is seen as a cultural as well as a technological shift with early clinical engagement essential in creating systems designed to support clinical decision making rather than hindering it.

Medical Imaging and AI

The Government’s recent £21m investment into AI considers how healthcare professionals can work with it to reduce the daily administration, validation and low-level decision-making tasks to become more efficient.

Medical imaging records require a huge amount of data and storage, with the volume growing exponentially. Managing, storing and being able to analyse these records is a significant burden for most healthcare settings.

Challenges with medical imaging:


Scalable capacity


Storage efficiency


Predictable performance


Ease of Management


Integrated backups

An array of storage solutions and tools exist to help organisations proactively map and manage data in an efficient way.  Driving down the costs associated with data storage, backup and movement of data. Irrespective of whether this is in the cloud, on-premises or across hybrid environments.


The Wannacry and Advanced NHS cyber-attacks have highlighted the fact that the healthcare industry is twice as likely to receive an attack compared to any other industry. This is largely due to the size and relative immaturity of its IT estate.

The Government has developed a new Cybersecurity strategy which it wants to implement across the NHS by 2030.

Key emerging technologies within cybersecurity include AI enabled deep learning, immutability, backup and fast recovery.

Reduced storage costs mean that healthcare providers can benefit from a suite of best-in-class emerging technologies from Climb and their vendors.



The education sector has made large investments into its digital transformation since 2020 to prepare for remote learning. A considerable influence in this sector (as in many others) is cloud technology; it is predicted that within higher education the market growth will increase at a rate of 22% in the forecast period 2022-2027, according to The Bite News.

Check out Climb's top software tools for education that students, educators, and administrators will love.

Cloud Technology

The cloud has become a popular solution for education, whether in primary or higher education and in the workplace. Some of the benefits of cloud solutions include:

Online resources

Educational videos and recorded lessons can be stored for students to use and re-visit. These can be accessed at any time by the student, allowing them to catch up on work easily.

Up-to-date materials

The cost of textbooks often means they are inaccessible for some students. By uploading resources to the cloud, students work with the same, up-to-date information.


For some, attending school is not an option for several reasons. Having resources and classes available online means schools, colleges and universities can offer education to more students.


Many education facilities and workplaces are moving to a more sustainable way of teaching. Having one space online for all resources and an area to submit work helps them become more environmentally friendly.


Cloud technology allows students and staff to access files simultaneously. This means collaboration on projects can happen no matter where the user is based, which creates a more efficient process.


Cloud solutions allow education facilities to give access to as many students as they want. Whether your customers have 1 or 1000 users, it is easy to access the cloud and grant access to those who need it.



of cyber-attacks on colleges and
universities have been successful

Source - bityft


of known ransomware attacks targeted the education sector in the UK between April 2022 and March 2023

Source - Malwarebytes


Education organisations need security solutions to ensure students, staff and their data is protected. Since the introduction of remote learning it has become even more important as students are accessing information from their own homes and devices.

Multi-factor Authentication (MFA)

Multi-factor Authentication (MFA)

Use MFA wherever it is offered to you. This adds an additional layer of security after you enter your username and password.

Use strong passwords

Use strong passwords

Make sure passwords are complex using a mixture of letters, numbers and characters. Using significant names or dates is not safe as a hacker could have this information.

Links and attachments

Links and attachments

Be careful when opening any links or attachments sent to you. These are no longer just through emails, this could be social media, SMS, chat platforms and other online areas.

Think before you share

Think before you share

Be cautious about what information you allow apps to access, don’t give away personal details on social media and think before you share private photos with someone.

Lock your files

Lock your files

Make sure your devices are password protected and if you’re using the cloud to store files, have you properly secured these?

Get in touch with our Team

Climb Channel Solutions works with a wide range of vendors that offer solutions to help public sector organisations. Our team of experts can help you get the right solutions for your customers to protect, maintain and manage their data environment.

Our technical services team can provide customers with a comprehensive understanding of their unstructured data and further support your customers' migrations to ensure their migration projects are a success.

Get in touch with our team via the form or give us a call on +44 1364 655 200.

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