Remote Solutions
2020 was an unprecedented time. However, as we start to move forward, it's becoming clear that remote working is here to stay. Ensure that your customers can deliver the service their customers are used to with smooth, collaborative and secure remote capabilities.
Access servers & monitor activity
Enable the IT team to monitor log-on activity and manage access rights for users working remotely.
Open
Communication
Ensure quick and easy communications on an individual, team and company-wide level using messenger, video conferencing and file sharing.
Windows and Mac Integration
Not every company can provide remote working equipment immediately. Enable employees to use their own devices, Windows or Mac.
Encrypt files
and emails
With the ongoing uncertainty, security is even more of a priority. Encryption tools prevent data falling into the wrong hands.
Run backups
from home
Avoid unreliable tape-backups and disk failure. Instead, backups can be run from home directly to a public or private cloud.
Remote software installation
The IT team can install and update software on employees’ devices without the need to be in the same building.
Monitor IT infrastructure efficiency
Monitor the efficiency of backups, network configuration, server access to ensure quick response and resolution of any issues.
Remote IT
service desk
Users can log tickets with their remote IT Team who that can respond, investigate and resolve first-line issues quickly.
To learn more, contact the team today.
Be the driving force of productivity
Still reeling from the effects of 2020? To help your customers get back in the game, we’ve collated industry-leading desktop applications that can help boost productivity.
Internal communications
Our internal communication solutions will help your customers create a more agile environment to speed up processes while protecting sensitive information from falling into the wrong hands.
- On-the-job communication reducing long meetings
- Centralised records of previous communications
- Streamline training processes for new starters and individual development training
- Share private or sensitive information with file encryption and PDF management
- Live managing of workflows shared at an individual or team level
Project management
If your customers are struggling to adapt their project management processes in the current climate, there are solutions that can help keep all team members in the loop and will ensure projects are completed quicker without losing site of the original concept.
- Real-time records of progress
- Individual and team level task management
- Joint creative collaboration
- Workflow management
- Adhoc training and explanation
- Simplistic and centralised sign-off process
- Video calls and multi-user chats (no more killer email threads)
If you want to find out more about maintaining productivity while working remotely, click here to download The Essential Remote Working Guide by Real VNC.
To learn more about these solutions, get in touch.
Technical Services
If you or your customers need advice or practical help maintaining software environments and processes or updating systems to prepare for an increased duration of remote working, our Technical Services team can help.
Access servers & monitor activity
Product training, configuration, implementation and health checks to enable IT Teams to prevent logins from a blocked IP.
Remote software installation
Product training, configuration, implementation and health checks to enable IT Teams to install and update software remotely.
Remote IT service desk
Product training, configuration, implementation and health checks to enable IT Teams to remotely access user endpoints.
Azure
services
From a VM optimisation report designed to save you money, to a full-blown review of your Azure architecture resilience, our team will ensure your systems are fit for purpose.
Microsoft Teams services
Our service team provide implementation and training for setting up Teams, navigating the interface, customising for company requirements and best practice advice.
Office 365
productivity
Make the most of Office 365 with specialist training, configuration, software implementation and health checks to optimise productivity.
Training
Whether your customers are looking for ways to train their staff remotely, or employees are looking for ways to upskill in their spare time, finding the right solution is essential. In an everyday working environment, training not only helps to motivate and retain staff, but it also results in a more efficient and effective business.
TechSmith’s Snagit and Camtasia are screen capturing and recording solutions, including video editing for presentations, training videos and improved communication, especially when remote working.
They have collated resources to effectively transition to remote work and learning which can be accessed in the guide and helpful tips below.
We’ve recently partnered with eLearning specialist, Praxis42, who have created an Emergency Homeworker package to help organisations provide their employees with the best remote working set up possible. The package includes:
- Home Worker Awareness eLearning
- Emergency Homeworker Assessment Tool
- Mental Health and Me Learning
Corel specialises in illustration and design, video and photo editing, productivity, and encryption applications.
With CorelDRAW Graphics Suite, your customers can find all the professional tools needed to create and complete important design projects, from virtually any device. WinZip is the world’s number one zip utility, enabling your customers to quickly and easily zip, protect, share and manage all files. Corel is currently offering free individual license trials and training videos for these products to help you and your customers with remote working and to try out this great software.
Resources from our Vendors
Now that your customers have implemented remote working software and processes successfully, they’ll be looking to scale these processes. Many organisations will be reconfiguring their road map and improving productivity to ensure the business is secure and prepared for long-term remote working. We’ve collated advice, tips and suggestions from our vendors specialising in remote working solutions.
Guides and helpful tips
- Teamwork tips on how to work remotely
- Work from home article written and shared by Quest
- MindManager Tips for Remote Workers
- MindManager have launched their Remote Working Page and Webinar to empower users to work better, faster and more connected
- SolarWinds Remote Working Resources
- ABBYY FineReader Blog – Remote Working
- TechSmith Resources to Effectively Transition to Remote Work and Learning
- Paessler – Keep your company running during COVID-19 in 5 steps
- Praxis42 Free COVID-19 Guidance and Generic Risk Assessment
- Flexera advice for leveraging AdminStudio remotely
- Quest Remote Working Advice Pages
To find out more about any of the resources above, get in touch.
Get in touch
To discover how Climb can help you take your business to new heights, contact the team today.
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