Remote Working

Thriving in the new remote working reality

Organisations around the world have now accepted that remote working, or a hybrid model, is a long-term solution rather than short-term fix. The question is, how do they maintain security, drive productivity, ensure project delivery and optimise processes – all whilst engaging and managing a remote workforce using multiple device types? Climb can help you and your customers shift from adapting to thriving through robust remote working solutions.

This page provides an overview of where our vendors and partners can help. If you need any help or have questions, please get in touch.

If you need any help or have questions, please get in touch.

Get in touch

Remote Solutions

2020 was an unprecedented time. However, as we start to move forward, it's becoming clear that remote working is here to stay. Ensure that your customers can deliver the service their customers are used to with smooth, collaborative and secure remote capabilities.

Access servers & monitor activity

Access servers & monitor activity

Enable the IT team to monitor log-on activity and manage access rights for users working remotely.

Open
Communication

Open
Communication

Ensure quick and easy communications on an individual, team and company-wide level using messenger, video conferencing and file sharing.

Windows and Mac Integration

Windows and Mac Integration

Not every company can provide remote working equipment immediately. Enable employees to use their own devices, Windows or Mac.

Encrypt files
and emails

Encrypt files
and emails

With the ongoing uncertainty, security is even more of a priority. Encryption tools prevent data falling into the wrong hands.

Run backups
from home

Run backups
from home

Avoid unreliable tape-backups and disk failure. Instead, backups can be run from home directly to a public or private cloud.

Remote software installation

Remote software installation

The IT team can install and update software on employees’ devices without the need to be in the same building.

Monitor IT infrastructure efficiency

Monitor IT infrastructure efficiency

Monitor the efficiency of backups, network configuration, server access to ensure quick response and resolution of any issues.

Remote IT
service desk

Remote IT
service desk

Users can log tickets with their remote IT Team who that can respond, investigate and resolve first-line issues quickly.

Be the driving force of productivity

Still reeling from the effects of 2020? To help your customers get back in the game, we’ve collated industry-leading desktop applications that can help boost productivity.

Internal communications

Our internal communication solutions will help your customers create a more agile environment to speed up processes while protecting sensitive information from falling into the wrong hands.

  • On-the-job communication reducing long meetings
  • Centralised records of previous communications
  • Streamline training processes for new starters and individual development training
  • Share private or sensitive information with file encryption and PDF management
  • Live managing of workflows shared at an individual or team level

Project management

If your customers are struggling to adapt their project management processes in the current climate, there are solutions that can help keep all team members in the loop and will ensure projects are completed quicker without losing site of the original concept.

  • Real-time records of progress
  • Individual and team level task management
  • Joint creative collaboration
  • Workflow management
  • Adhoc training and explanation
  • Simplistic and centralised sign-off process
  • Video calls and multi-user chats (no more killer email threads)

If you want to find out more about maintaining productivity while working remotely, click here to download The Essential Remote Working Guide by Real VNC.

To learn more about these solutions, get in touch.

Email us+44 (0) 1364 655 200

Technical Services

If you or your customers need advice or practical help maintaining software environments and processes or updating systems to prepare for an increased duration of remote working, our Technical Services team can help.

Access servers & monitor activity

Access servers & monitor activity

Product training, configuration, implementation and health checks to enable IT Teams to prevent logins from a blocked IP.

Remote software installation

Remote software installation

Product training, configuration, implementation and health checks to enable IT Teams to install and update software remotely.

Remote IT service desk

Remote IT service desk

Product training, configuration, implementation and health checks to enable IT Teams to remotely access user endpoints.

Azure
services

Azure
services

From a VM optimisation report designed to save you money, to a full-blown review of your Azure architecture resilience, our team will ensure your systems are fit for purpose.

Microsoft Teams services

Microsoft Teams services

Our service team provide implementation and training for setting up Teams, navigating the interface, customising for company requirements and best practice advice.

Office 365
productivity

Office 365
productivity

Make the most of Office 365 with specialist training, configuration, software implementation and health checks to optimise productivity.

Training

Whether your customers are looking for ways to train their staff remotely, or employees are looking for ways to upskill in their spare time, finding the right solution is essential. In an everyday working environment, training not only helps to motivate and retain staff, but it also results in a more efficient and effective business.

techsmith-logo-rw

TechSmith’s Snagit and Camtasia are screen capturing and recording solutions, including video editing for presentations, training videos and improved communication, especially when remote working.

They have collated resources to effectively transition to remote work and learning which can be accessed in the guide and helpful tips below.

Find out more
praxis42-logo-rw

We’ve recently partnered with eLearning specialist, Praxis42, who have created an Emergency Homeworker package to help organisations provide their employees with the best remote working set up possible. The package includes:

  • Home Worker Awareness eLearning
  • Emergency Homeworker Assessment Tool
  • Mental Health and Me Learning
Find out more
corel-logo-rw

Corel specialises in illustration and design, video and photo editing, productivity, and encryption applications.

With CorelDRAW Graphics Suite, your customers can find all the professional tools needed to create and complete important design projects, from virtually any device. WinZip is the world’s number one zip utility, enabling your customers to quickly and easily zip, protect, share and manage all files. Corel is currently offering free individual license trials and training videos for these products to help you and your customers with remote working and to try out this great software.

Find out more

Resources from our Vendors

Now that your customers have implemented remote working software and processes successfully, they’ll be looking to scale these processes. Many organisations will be reconfiguring their road map and improving productivity to ensure the business is secure and prepared for long-term remote working. We’ve collated advice, tips and suggestions from our vendors specialising in remote working solutions.

Guides and helpful tips

Vendor free trials

To find out more about any of the resources above, get in touch.

Email us+44 (0) 1364 655 200

Remote Working Solutions from our Vendors

Select a vendor and discover what products and resources are available

The IT infrastructure is the heart of a business. With it failing, a business can’t make transactions and loses money. During the lockdown IT teams need to be able to login remotely. SolarWinds offers solutions to monitor the IT infrastructure, to run backups remotely and to install and update devices.

Network Management Bundles
Alert, isolate and resolve network outages and performance issues with SolarWinds Network Troubleshooting Bundle. Ease bottlenecks, avoid downtime and optimise network performance with the Network Bandwidth Analyzer.

AppStack
SolarWinds Application Stack Management Bundle (AppStack) delivers visibility across your systems environment, whether that be from applications to servers, virtualised infrastructure and storage systems to help users diagnose and troubleshoot performance problems faster.

IP Control
Find and fix your IP problems with SolarWinds IP Bundle! Say goodbye to spreadsheets and hello to improved network reliability and control, no matter where your customers’ workforce is located.

SolarWinds

SolarWinds offers value-driven products and tools that solve a broad range of IT management challenges – whether those challenges are related to networks, servers, applications, storage or virtualisation. With such a great solution range, it makes putting together packages for your customers really easy, keeping them happy and offering you a great margin.

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Remote working requires a secure way to access the network. RealVNC offers a secure remote access solution that makes it easy for employees to work from wherever they are and connect with colleagues across the globe.

VNC Connect
The industry’s most flexible and secure remote access and support software. Instant support and device access capabilities are available in a single subscription, enabling remote access and support for your entire organisation.

RealVNC

RealVNC products and services connect people and devices wherever they are, for control, support, administration, monitoring, training, collaboration and more. Save your customers time and money, increase efficiency, reduce risk and create new business opportunities. VNC® Connect covers every remote access use case with a single subscription. No need to buy, deploy, manage and secure separate products or modules.

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Productivity can be affected by team members working remotely, even more so during a lockdown. MindManager can increase the productivity of everyone within a team. Meetings, presentations and personal tasks can be organised quickly and clearly. It can further support teams with their project management, offering a clear overview of tasks and one place to access all the information they need. Scroll down to check out their product range or click to see our Remote Working solutions featuring all our relevant vendors and advice for your customers. Available in Mac, Windows and Enterprise subscription licensing.

MindManager

Bringing clarity and structure to plans, projects and processes

MindManager’s technology provides users with software that helps organisations engage and encourage individuals to collaborate visually, think creatively and save time by capturing, organising and communicating ideas and information in a multi-dimensional mind map enabling them to manage information, people and projects - all in one place.

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Paessler allows IT teams to keep their IT infrastructure running from wherever they are. This application allows businesses to carry out in-depth reporting, monitor multiple networks and tolerant failover and set up flexible alerts, all from multiple locations (mobile, tablet or desktop). Scroll down to check out their product range or click to see our Remote Working solutions featuring all our relevant vendors and advice for your customers.

PRTG Network Monitor
Network problems create business emergencies. When the network goes down, employees can’t read emails. Customers can’t purchase the product. Work stops. Network monitoring helps you keep your business healthy.

Paessler

Paessler offer a complete network monitoring solution to provide peace of mind, confidence and convenience at a price businesses can afford. Paessler allows IT departments to monitor their networks with an all-in-one monitoring solution including flow monitoring, unlimited number of remote probes without the need of complex installation or configuration of add-ons.

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TechSmith

TechSmith’s Snagit and Camtasia are screen capturing and recording solutions, including video editing for presentations, training videos and improved communication, especially when remote working. Why not upsell your customers the Snagit and Camtasia bundle to increase your margins?

TechSmith

TechSmith is the world’s leading provider of screen capture and recording software providing visual communication solutions for businesses and learning environments. These solutions allow anyone to create custom, reusable images and videos and share information that can’t be put into words.

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Migrating to a cloud platform is essential to remaining efficient and productive while offices are remote working. Microsoft enables file sharing, collaborating on documents, communicating with colleagues, video conferencing, monitoring business growth and much more.

Microsoft Teams
Our service team provide implementation and training for setting up Teams, navigating the interface, customising for company requirements and best practice advice.

Microsoft Azure
From a VM optimisation report designed to save you money, to a full-blown review of your Azure architecture resilience, our team will ensure your systems are fit for purpose.

Office 365
Make the most of Office 365 with specialist training, configuration, software implementation and health checks to optimise productivity.

Microsoft

Microsoft’s platforms and tools cover a whole range of solutions for organisations of all sizes. Whether your customers are looking for a secure and reliable cloud platform, or business tools to enable employees to work how they want, where and when they want – Microsoft has it all.

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In order to save unexpected financial implications of equipping every staff member with laptops, a lot of businesses had to ask employees to work from home using their own device during the lockdown. Parallels allows users on a Mac to use the same applications they use on a Windows machine and it allows IT teams to deliver apps and desktops to any device. Available in Mac Business Edition, Desktop Pro Edition and Mac Management for Microsoft SCCM.

Parallels

Parallels’ solutions enable seamless delivery of virtual desktops and applications to any device, running Windows on a Mac, Mac management with Microsoft SCCM, and remote access to PCs and Mac computers from any device.

Parallels is part of the Corel Corporation and joins an impressive collection of industry leading brands, including CorelDRAW, WinZip and MindManager.

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Corel specialises in illustration and design, video and photo editing, productivity, and encryption applications. Perfect for delivering remote workers with the documents and training they need.

CorelDRAW Graphics Suite
Your customers can find all the professional tools needed to create and complete important design projects, from virtually any device.

WinZip
WinZip is the world’s number one zip utility, enabling your customers to quickly and easily zip, protect, share and manage all files.

Corel

Corel offers a range of high-quality, award-winning products that are easy to learn and use, and help people achieve new levels of productivity. From designing graphics to sharing large files and creating documents, Corel offers solutions to increase creativity, productivity and achieve goals.

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Making sure the IT infrastructure is working efficiently and can be accessed remotely is extremely important during lockdown. ManageEngine offers solutions that allow IT teams to access servers, monitor logon activity and the efficiency of the IT infrastructure and remotely install and maintain software on devices.

ManageEngine

ManageEngine simplifies IT management with software solutions that are easy to use, easy to deploy, and easy on your budget – no costly consulting fees or over-priced licences. Offering simple, easy-to-use IT Management products at a price that every business can afford. It is thoughtfully built with SMBs in mind and eventually scales for large businesses.

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Approving content, signing contracts and editing copy is not an easy task when working remotely. But it doesn’t need to be complicated. ABBYY offers solutions that help users to edit files, sign them off and add signatures. Their products can show where changes were made in two versions of the same document and can recreate images into PDF files.

ABBYY FineReader PDF 15
Powered by ABBYY’s AI-based OCR technology, FineReader brings scanned documents into digital workflows and makes it easier to digitalise, convert, retrieve, edit, protect, share and collaborate on all kinds of documents in the digital workplace.

ABBYY FineReader Server
Converts paper-based and digital input formats into searchable files. The software supports archive digitisation, enhances Enterprise Search and helps preparing for eDiscovery. It comes with an integrated indexing function and barcode recognition.

ABBYY

ABBYY is a global leader in Content IQ – a new class of technologies that helps the digital workforce to understand and interpret enterprise content.

Their offering enables the digital workforce with the necessary skills and understanding to make intelligent business decisions. Solutions such as FineReader PDF 15, FineReader Server and FineReader Pro help your customers to optimise business processes, reduce risk, accelerate decision-making and increase revenue.

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As governments migrate to unprecedented levels of remote work, maintaining a robust cyber posture and proactively countering threats is imperative not only to protect sensitive citizen data but also to ensure uninterrupted essential service delivery.

Software Vulnerability Manager
With remote work here to stay, simplifying and automating the patching process will be crucial for maintaining a more secure device fleet and enabling workforce productivity.

Flexera

Flexera delivers IT management solutions that enable enterprises to accelerate the return on their technology investments. They help organisations inform their IT with total visibility into complex hybrid ecosystems, so they can transform their IT by rightsizing across all platforms, reallocating spend, reducing risk and charting the most effective path to the cloud.

In 2020 they introduced a separate entity for their software licensing and compliance division – Revenera.

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Quest offers a broad and deep selection of products that target common IT challenges, including remote working, and more than 100,000 worldwide customers are enjoying the simplicity of working with Quest tools to solve so many IT management challenges.

Performance Monitoring
Maximize the performance and availability of key applications and databases while simplifying management — for the best possible user experience.

Microsoft Performance Management
Automate migration, management and security functions for Active Directory®, Exchange, Teams, SharePoint®, Office 365™ and more.

Database Management
Automate development and administration tasks to increase productivity, optimize performance, ensure top-quality code and reduce costs.

Data Protection
Leverage an always-on, easy-to-manage infrastructure that delivers a full-system, instant recovery to get back online in under 15 minutes.

Unified Endpoint Management
Easily provision, manage, secure, and service your growing organization’s network-connected devices with integrated appliances that deliver fast ROI.

Quest

Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Quest Software - where next meets now.

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Get in touch

To discover how Climb can help you take your business to new heights, contact the team today.

Email us +44 (0) 1364 655 200

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